Quantcast
Channel: Systems That Help
Browsing all 11 articles
Browse latest View live

Start here

I'll be honest - I've resisted the idea of a blog ever since I first came across the idea. It just seemed big-headed to think that people in general should be interested in my thoughts on things....

View Article



Meeting the requirements

My house is about 160 years old. It has a certain Victorian charm, but a couple of years ago the roof started leaking. Actually, there had been small leaks for years previously, which we had fixed,...

View Article

When you say "design"... what do you mean?

George Bernard Shaw (I think) said "England and America are two nations divided by a common language". He was referring, I suppose, to the jarring experience when you think you're speaking the same...

View Article

User experience for software engineers

Bill Buxton has written a good article about co-operation between software engineers and user experience specialists. I like Sam's comment about needing Engineering Design leaders, because that's...

View Article

Personas Considered Harmful

Personas are one of the staples of current UX practice. Although they are useful in some ways, I've always felt uncomfortable with them and have put some of my objections into this paper. What do you...

View Article


Ration the Passion, Please

The number one attribute that any jobseeker must display these days is "passion". And any enterprise that wants your business will swear that they are "passionate" about what they do. I'm not sure when...

View Article

Interaction in a Social Context

I've been interested for some time in how usability can be extended into, and integrated with, the field of enterprise systems design - not just in terms of the surface details of user interface, but...

View Article

Objectively Correct Requirements

I've been reading a piece by Tal Bloom on the excellent UXmatters site about triangulation of requirements to ensure that "objectively true" requirements are defined. It's a nice article but I do...

View Article


Empathy and Human(e) Digitalities

For people who design products, services and systems, it's pretty clear by now that empathy is a vital attribute. By the way, some psychologists like to make a distinction between cognitive empathy...

View Article


Jobs To Be Done

I've been reading Alan Klement's book "When Coffee and Kale Compete" about his JTBD thory.  You can download it for free at http://www.whencoffeeandkalecompete.com/ . In my opinion, it's a really...

View Article

Business Analysis books – a recommended reading list

When I deliver a training course, I always finish by inviting the delegates to get in touch in the future if they have any questions. If I never hear from them again, it makes me sad. So I was pleased...

View Article
Browsing all 11 articles
Browse latest View live


Latest Images